Walk The Talk

Terms & Conditions

terms & conditions


I. Website usage
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Walk The Talk’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
II. Security of communications
If you ever receive a communication from us that you are concerned may be from a third-party impersonating one of our staff, please contact us immediately. If you are ever concerned that the person calling may not be from us, you can always ask to call us back on telephone number available here.
III.
Booking policy
Please refer to our booking terms and conditions

IV. Privacy policy

Walk The Talk (“We”) takes privacy seriously. We appreciate that when you use our Services, you trust us with your information, and we take that responsibility very seriously. This Privacy Policy holds us accountable for protecting your rights and your privacy. This Privacy Policy is meant to help you understand:
(1)   details of the personal information that we may collect from you;
(2)  information about how we use your personal information;
(3)  information about how we store your information; and
(4)  information about your rights.
1. How we collect your personal information
We may collect the following personal data about you:
(a) The personal details you provide and all of the information you choose to submit to us including any information provided by you to us when making an application, registering your interest for our Service, attending an event along with the information you send us in emails and text messages, or interacting with us at events, on the telephone or on social media platforms (such as Facebook or Twitter). Since we are a philanthropy circle, we aim to have donors exchange with each other. We will however ask donors authorisation for any share of data in the “Join the circle” form.
(b) We may also receive other personal or private information about you that you choose to submit to this Site or any other websites we operate with such as forms you fill in such as but not limited to surveys or gift aid declarations.
(c)  We may sometimes film, photograph or otherwise record our Events. Please note that your consent to being filmed or recorded as an attendee is a condition of your booking/redeeming your ticket. By buying/redeeming a ticket, you confirm the consent of you and all your Guests to being filmed, photographed or recorded. The film/images/recordings may be made available to the public via the website or by other means. Where an image is clearly of you - an individual - who are the focus of the image, we will seek for your consent to use it.
Location Information. Your devices (depending on your settings) may transmit location information to the Services. We use this information to customise, improve and protect the Services. For example, we may use your location information to determine local language preferences, or to geotag a post.
Cookies and usage data. This data is collected automatically. We use these technologies to do things such as remember your preferences, keep you safe and improve and promote the Services. With regard to each of your visits to our website, we may automatically collect details of your visit, including, but not limited to, traffic data, location data, weblogs and other communication data. We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and analytics. We may also collect details of the resources that you access on our website. This information is used for admin purposes.
When using making a donation or paying for an event, you will be asked for financial details such as credit / debit card information. The processing of these payments are carried out by third parties and on a separate secure server. We do not store any credit or debit card information on our servers.

2. How we use your personal information

We use information held about you for the following purposes:
·       to provide you with information or services that you request from us;
·       to send you emails about our service;
·       to allow you to participate in interactive features of our service, when you choose to do so;
·       to notify you about changes to our service; and
·       to ensure that content from our website is presented in the most effective manner;
·       to administer our site and for internal operations, including troubleshooting, data analysis, research and statistical purposes;
·       as part of our efforts to keep our website safe and secure and to monitor actual or suspected fraudulent activity;
·       to measure the effectiveness of our service.
·       we may use your personal for other purposes which you have consented to and we may combine personal data that you provide to us with other information we collect about you for the purposes set out in this Privacy Policy.
·       The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Backup saving and management, Content performance and features testing (A/B testing), Displaying content from external platforms, Hosting and backend infrastructure and Traffic optimization and distribution. (Google Analytics)
Third Parties
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your personal information with third parties in the following situations:
Operation Support. We may make your personal data available to selected third parties who act on our behalf to support our operations.
(a) Our IT suppliers and contractors (e.g. data hosting providers or delivery partners) may need to have access to your personal information to provide IT support and enable us to provide services and other goods/services available on this Site or to walkers. We use certain trusted third parties to help us provide, improve, promote and protect the services. For example, we may use third parties to help us provide customer support, ticketing, manage our ads on other sites or assist with data storage. These third parties may access, process or store your information to perform tasks only for the purposes we’ve authorised, and we require them to provide at least the same level of protection for your information as described in this Privacy Policy. We also may share with third parties aggregated or anonymized information that does not directly identify you.
(b) Prism the Gift Fund who administrate our Donor Advised Fund (DAF), receiving donations and redistributing funds to charitable projects.
Following the law. to protect us, our members or contractors against loss or damage. This may include (without limit) exchanging information with the police, courts or law enforcement organisations.
How long we may hold personal data for
Personal Data will not be retained for longer than necessary for us to achieve the purpose for which we obtained that data. In addition, we are required by law or by rules made by the Financial Conduct Authority to retain certain types of information for specified time periods. We will then either securely delete it or anonymise it so that it cannot be linked back to you.
3. Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be carried out by third parties over encrypted connections using SSL technology. Where we have given you (or where you have chosen) a password or API key which enables you to access certain parts of our site or apps, or you have invited team members to access parts of our site or apps, you are responsible for keeping this password or API key confidential. We ask you not to share a password or API key with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
4. Information about your rights
Retention
. We'll retain your personal information for as long as we need it to provide you with the Services. You can ask for your personal information to be deleted at any time by deleting your Account or contacting us at info@walkthetalk.london. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.
Access. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. We may retain certain information as required by law or for necessary business purposes. On request, we'll provide you with a copy of your personal information that we maintain. This request may be subject to a fee not exceeding the prescribed fee permitted by law. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@walkthetalk.london.|
Communications. We may periodically email you service-related announcements. We'll also send you emails related to your transactions. We may also send you marketing and event communications, but you can opt out of receiving communications by clicking the link marked unsubscribe that’s included in those communications.
Image/Video/Audio usage. You can ask Walk The Talk at any time for the image/video/audio  with your specific image to stop being used in which case they will not be used in future publications/platforms but may continue to appear in publications/platforms already in circulation.
Cookies. Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site and to deliver a better and more personalised service. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites. Our site may, from time to time, contain links to other websites of interest. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your login details. If you choose to access the secure areas of our Website, which are designed for Walkers only, you are able to access these only with your login details. Your login details should never be shared with anyone else and we recommend that any password or PIN you set is not easily guessable, and changed frequently (at least once a month). Because we cannot guarantee the confidentiality of information sent on the internet, you should never send your login details via email. Should you wish to contact us about your Account, you should do so by e-mail or by telephone.
5. Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page. We recommend that you review this page from time to time for updates.
Our Liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. We will use our reasonable endeavours to maintain the site. The site is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the site because of a failure, suspension or withdrawal of all or part of the site for any reason.
We will use reasonable endeavours to verify the accuracy of any information that we make available either directly or through any third parties wherever practical however we are not in a position to ensure the complete accuracy of information that can often change such as for instance opening times, dates of performances, schedules and current prices and we strongly recommend that prior to relying on information made available through the site, such information where capable of change is confirmed with the applicable venue, facility or service provider.
To the extent permitted by law, we and third parties connected to us hereby expressly exclude:
(a)   All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
(b)  Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
(c)   loss of income or revenue;
(d)  loss of business;
(e)   loss of profits or contracts;
(f)   loss of anticipated savings;
(g)   loss of data;
(h)  loss of goodwill;
(i)    wasted management or office time; and
(j)    for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
The Site is provided on an "as is" and "as available" basis for your information and personal use only without any representation or endorsement. To the maximum extent permitted by law, we exclude all representations and warranties including any implied warranties of satisfactory quality, fitness for purpose, non-infringement, compatibility and accuracy of our site. We do not guarantee the timeliness, completeness or performance of our site or any of the content. While we try to ensure that all content is correct at the time of publication, we are not responsible for any errors, omissions or inaccurate content of our site.
Nothing in these terms and conditions excludes or limits in any way our liability:
(a) For death or personal injury caused by our negligence;
(b) Under section 2(3) of the Consumer Protection Act 1987;
(c) For fraud or fraudulent misrepresentation; or
(d) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
V. Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@walkthetalk.london.
VI. About Us
Walk The Talk (or “Walk The Talk Foundation”) is a restricted fund under Prism the Gift Fund, registered charity #1099682. Our office address is De Rosee Office 87, Notting Hill Gate, London W11 3JZ, U.K.
VII. Where to get Further Information about Your Privacy Rights
The ICO regulates data protection and privacy matters in the UK. They make a lot of information available to consumers on their website. They make the registered details of all data controllers such as Darwin available publicly. You can make a complaint to the ICO about our use of your information at any time. As mentioned above, please consider raising any issue or complaint you have with us first though. Your satisfaction is very important to us, and we strive to solve all problems and complaints wherever possible.
Last Revision Date: February 2018

Booking Terms & Conditions


BOOKING
We reserve the right to cancel ticket bookings which we reasonably suspect to have been made fraudulently.
We do not operate a refund policy.
If you need to change the name of the ticket holder, please email info@walkthetalk.london at least 24 hours before the event. Please note that if we are not advised, we will refuse entry to anyone claiming your ticket on your behalf.
If we need to cancel an Event for any reason, we may do so at any time before the Event is scheduled to begin. We do not expect this to happen except in exceptional circumstances, and of course we will refund your ticket money in full, or offer you a choice of alternative date or Event, but we won't be able to compensate you for any other expenses you've incurred in connection with the Event.
We will try to notify you of cancellations by email and telephone, but we can't guarantee this, especially when an Event is cancelled at short notice. Keeping us updated of your details will give us a better chance of reaching you in time.
It is the responsibility of the ticket holder to ascertain whether an Event has been cancelled and the date, time and venue of any rearranged Event by checking our website. If an Event is cancelled or rescheduled we will use all reasonable endeavours to notify ticket holders of the cancellation.
EVENT
Please ensure you arrive on time for your Event. Every effort to admit latecomers will be made at a suitable break in the Event, but admission cannot always be guaranteed. In addition, we may have to carry out security searches on occasion, and admittance will be conditional on your co-operation.
We may sometimes film, photograph or otherwise record our Events. Please note that your consent to being filmed or recorded as an attendee is a condition of this contract. By buying or redeeming a ticket, you confirm the consent of you and all your Guests to being filmed or recorded. The recordings may be made available to the public via the website or by other means.
For everyone's sake, we (and on our behalf, the staff of the venue) reserve the right to refuse you and/or any Guest admission or ask you and/or any Guest to leave if we think you and/or they are behaving in a disruptive way or in a way that violates the venue's rules, or in a way that is likely to cause damage, nuisance, offence or injury. Just to be clear, this kind of behaviour includes using mobile phones after being asked to turn them off, or using recording or photographic equipment without authorisation. We will not issue any refund in this event.
We also request, and by entering into this Agreement you agree, to ensure that you and all Guest(s) attending an Event under a booking made by you comply with all health and safety, licensing, and other rules and regulations of the venue or applicable to the venue. It is your responsibility to familiarise yourself and all Guest(s) with any rules and regulations that apply. You also agree not to bring in any illegal or hazardous items.
You also agree to comply with any reasonable request by the staff at the venue or supervising the Event (for example, without limitation, requests relating to health and safety).
LIMITATIONS OF LIABILITY
Nothing in this Agreement excludes or limits our liability for personal injury or death caused by our negligence or in any other circumstance where such limitation of liability is not permitted by applicable law. The following two paragraphs apply subject to this paragraph, the provisions of which shall prevail in the event of any conflict.
Our total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with this Agreement, shall be limited to the total amount received by us from you in connection with the Event or Event(s) giving rise to such liability.
You attend and participate in Events at your own risk. We accept no responsibility for any of the following:
·       in respect of any person prevented from entering a venue, or asked to leave due to their conduct;
·       costs or expenses whatsoever or howsoever arising out of or in connection with any Event;
·       loss or damage to personal property;
·       personal injury, except as set out above. Liability is specifically excluded in respect of any dietary, health or other special requirement of which we were not informed at the time of booking;
·       loss of data, profit, revenue, use, business, anticipated savings, goodwill, reputation or opportunity, financial or economic loss or any indirect or consequential loss or damage.
We may use your email address to send information about Walk The Talk and upcoming events. You can unsubscribe at any time by contacting us or by using the unsubscribe link at the end of every newsletter. See our full Terms and Conditions for more details on our privacy policy.